Privacy Policy

1. Introduction

Wanyu ("we," "our," or "us") is a home visit makeup artistry service operating in Hsinchu, Taiwan. This Privacy Policy explains how we collect, use, and protect personal information provided to us through our website at wanyu and through direct communication.

We are committed to handling personal information with care and transparency. If you have questions about this policy, please contact us at privacy@wanyu.

2. Data We Collect

We collect personal information only when you provide it to us — through our enquiry form, by phone, or by email. The information we may collect includes:

• Full name
• Email address
• Phone number (optional)
• Details about your occasion and service requirements
• Any skin sensitivity or preference information shared voluntarily

We also collect non-personal technical information through cookies when you visit our website (analytics, session data). See Section 5 for details.

3. How We Use Your Information

Personal information you provide is used for the following purposes:

• Responding to booking enquiries and arranging sessions
• Confirming appointment details and communicating about your session
• Adapting product selection to your skin type or stated preferences
• Sending service-related communications (appointment reminders, follow-up)

We do not use your information for marketing without your explicit consent. We do not sell, rent, or share personal data with third parties for commercial purposes.

4. Legal Basis for Processing

We process your personal information under the following grounds as provided by Taiwan's Personal Data Protection Act (個人資料保護法, PDPA):

• Consent: When you submit an enquiry form or contact us directly
• Contract performance: To fulfil a booked service
• Legitimate interest: For website analytics to improve our service

5. Cookies

Our website uses cookies to understand how visitors use the site and to improve performance. Essential cookies are required for the website to function. Analytics and preference cookies are optional and require your consent. For full details, see our Cookie Policy.

6. Data Retention

We retain personal information for as long as necessary to fulfil the purpose for which it was collected. For booking records, data is held for up to two years after the last appointment. You may request deletion at any time (see Section 8).

7. Data Security

We take reasonable technical and organisational measures to protect your personal information from unauthorised access, disclosure, or misuse. This includes secure email handling, password-protected record storage, and limiting access to information on a need-to-know basis. In the event of a data breach affecting your rights, we will notify you promptly.

8. Your Rights

Under Taiwan's PDPA, you have the following rights regarding your personal information:

• Right to access the personal information we hold about you
• Right to request correction of inaccurate information
• Right to request deletion of your personal information
• Right to withdraw consent at any time (without affecting prior processing)
• Right to restrict how we use your data
• Right to object to processing based on legitimate interest

To exercise any of these rights, contact us at privacy@wanyu. We will respond within 30 days.

9. Photography and Image Policy

Session photos are never taken, shared, or used in promotional material without your explicit written consent. This is a firm commitment. If consent is given, it may be withdrawn at any time by contacting us.

10. Third-Party Services

Our website may use third-party analytics services (such as Google Analytics) to understand visitor behaviour. These services collect anonymised data in accordance with their own privacy policies. We do not share identifiable personal information with these providers.

11. Children's Privacy

Our services are intended for adults aged 18 and above. We do not knowingly collect personal information from individuals under 18. If you believe we have inadvertently collected such information, please contact us and we will delete it promptly.

12. Changes to This Policy

We may update this Privacy Policy periodically to reflect changes in our practices or legal requirements. The updated version will be posted on this page with a revised "Last Updated" date. Continued use of the website after changes constitutes acceptance of the updated policy.

13. Contact

For any privacy-related questions or to exercise your rights: